Support desk use

Responsible use of the Make My Works Support Desk.

Use the desk for support

Use the support desk to request assistance with Make My Works websites, apps, services, accounts and related issues.

Keep access details private

Private ticket links and conversation access tokens should be treated like passwords. Do not share them publicly.

Acceptable submissions

Provide accurate, relevant information and do not upload harmful, unlawful or malicious content. Do not submit passwords, OTPs, card numbers or private credentials.

Service availability

The support desk is intended for global, 24/7 request intake. Response times can vary based on workload, issue type and support availability.